Returns & Shipping

Shipping

Once your order is confirmed it will ship within 3-5 business days . Items that are made to order will require longer wait times closer to 5 business days, and it should be listed in the product description. All orders will be shipped via USPS Priority or UPS Ground. 

Returns

Please contact us via email at naturalnessyonicollection@gmail.com with any concerns you have about your products within the first 15 days after delivery. We strive to ensure product safety before and during delivery. If your products arrived damaged and you would like to exchange your items, please send a picture of the products within the email. Due to the personal nature of our products returned products must be in original form with the original packaging. Before a return is approved it must be verified via email. Please allow 24-48 hours for a response.

 

Feel free to contact us via email with any concerns you might have with Shipping & Returns.